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Notice regarding invoice dispatch

Due to scheduled maintenance, there will be no automatic invoice dispatch from Friday, November 21, 2025, to Sunday, November 23, 2025.
If you make purchases during this period (e.g., parcel stamps), your invoice will be provided after the maintenance is completed. These maintenance activities are carried out to further enhance system stability and security.
Thank you for your patience and understanding – ensuring a smooth shopping experience is our priority.

Contact form

Go to contact form

Hotline

In this section, you will find the numbers for our hotlines as well as our service hours.

Go to hotline

Frequently asked questions

For your convenience, we have compiled information about the most frequently asked questions on our FAQ pages.

I'm looking for answers about

an item status

a shipment status

the registration

fraud attempts (phishing)

customs documents for shipping

parcel stamp

I want to

send a parcel

send a letter

know what my shipment costs

find a branch

work at Austrian Post

receive my parcel when and where I want

Questions and answers

Was ist Phishing/Spam, und was kann ich tun?

There are currently e-mails and short messages circulating in the name of Austrian Post that have no connection with our company or with postal items.
You can find out how to recognize them and what you can do at post.at/security